Dr. Seraat Kaur Gill - Transformative Quality: Moving Forward From Massification

With the increasing massifcation of higher education and the resulting burgeoning private sector, demand-absorbing institutions usually rank at the bottom of institutional rankings in terms of quality. Drawing from my study of private higher education in India, I will discuss a framework for assessing quality considering the views of faculty who are in the front-line in defining and redefining academic quality. A six-factor transformative quality scale, which explores the dimensions of overcoming prejudices, skilfulness and emotionality, validated through three empirical studies will be presented. These results have several implications for policy makers, institutional managers and educators.

遙ぺ整氈窒 the speaker

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Dr. Seerat Kaur Gill

Dr. Seerat Kaur Gill

Dr. Seerat Kaur Gill has obtained her Ph.D. in Higher Education Management and Policy from India. Her main areas of research include access and quality issues in higher education, sustainability in education, leadership and scale development. Her works have been published in international academic journals such as the Journal of Business Research, International Journal of Educational Management and Economic and Political Weekly. She is also affiliated with the Program for Research on Private Higher Education based in State University of New York, Albany, and is currently working as an RA with Dr. Elizabeth Buckner at OISE. She has authored the book One Amazing Sikh At a Time with the hope of contributing towards diversity and inclusiveness in the world of childrens literature.