System Status
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Latest Updates
Scheduled Wireless Infrastructure Maintenance - September 9th
Date Posted: Friday, September 6, 2024 at 1:15 pm
Please be advised that on Monday, September 9th, at approximately 7:00 AM, Central IT will conduct critical maintenance on the wireless infrastructure. During this time, a brief loss of wireless connectivity is expected as network reconfigurations are performed.
This maintenance is part of our efforts to enhance the stability and performance of the wireless network at OISE. Contact Education Commons if you experience any issues following the maintenance.
Update - OISE Departmental Wired Network Outage
Date Posted: Tuesday, August 27, 2024 at 2:15 pm
The wired network at the OISE building was restored on Thursday, August 22, 2024.
OISE community members using the internet at the OISE building and utilizing the wired network will now need to log in using their uTORID and password. Devices will no longer automatically connect.
The wired network will generate a pop-up window prompt for this purpose.
OISE Departmental Wired Network Outage
Date Posted: Monday, August 19, 2024 at 12:00 pm
The wired network at the OISE building is scheduled to be restored from August 20 to 22, 2024. This work entails updating network switches on every floor and as a result will produce several wired network outages.
Printers throughout the OISE building will be offline during this work. The wireless network will remain operational, and departmental signage, specifically digital screens, will not display content.
During this time, those on the 8th and 12th floors who utilize wired network connections are asked to switch to the wireless network.
Information Security Incident Update
Date Posted: Wednesday, May 8, 2024 at 5:10 pm
A careful forensic investigation into the information security incident involving OISE servers has now identified those individuals (mainly alumni) whose personal information may have been exposed. Notification letters are being sent starting today – only individuals whose personal information may have been exposed will receive a notification letter.
To prevent future incidents, we have changed all administrative passwords for the systems and reset them. We have also installed next-generation anti-virus software for all staff and faculty computers for enhanced protection, re-built and re-secured impacted servers (and decommissioned others), and rebuilt OISE’s printing services. Expect to hear more from us in the future about educational efforts to prevent a similar incident from happening again.
There is no indication that this incident has extended beyond OISE. Unfortunately, governments, international corporations and public institutions around the world are being targeted by cyber criminals. We are constantly assessing and improving measures to safeguard data for our community in a digital world. If you have questions, please contact oise.info@utoronto.ca. We will endeavour to respond within three business days.
Information Security Incident Update
Date Posted: Friday, April 26, 2024 at 4:30 pm
OISE and U of T information technology teams are learning more about the information security incident that was detected at OISE on April 22. It appears that some OISE servers containing personal information may have been exposed. We are taking this matter seriously and have engaged external experts to support our ongoing investigation.
We are working to understand if any information was extracted from the servers and, if so, which individuals may be affected. It will take time to complete the investigation, so we ask for your patience and understanding. Updates will be shared as details are confirmed.
We are actively working to restore printing and wired services at OISE and we will keep the community informed.
If you have questions, please contact oise.info@utoronto.ca. All emails will receive a response within three business days.
Information Security Incident
Date Posted: Tuesday, April 23, 2024, at 2:24 pm
On Monday, April 22, an information security incident was discovered at OISE. In partnership with the University of Toronto’s Information Technology Services team, OISE acted immediately to contain, secure and isolate the incident.
Together, we are conducting a prompt and thorough investigation of the cause and impact. Once further details of the incident are available, they will be posted to this site with relevant contact information.
Onsite Digital Services Outage
Date Posted: Monday, April 22, 2024
Dear members of the OISE community,
Please be advised that the wired internet network within the 252 Bloor Street West OISE building is currently unavailable. Users are advised to switch their internet settings to the wireless network where possible and may find delays in printing. Printing at the Dr. Eric Jackman Institute of Child Study is all unavailable.
This outage does not impact the 4th floor, Library, LSM classrooms, or any other internet-based services.
The duration of this outage is unknown at this time.
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